Urgent requirement of tele caller for most growing real estate company of North India.
The Tele caller will generate and qualify leads for residential and commercial projects through outbound and inbound calls, explain project details and pricing, schedule site visits, and maintain accurate CRM records to support the sales team and achieve conversion targets.
Key responsibilities
- Make outbound calls to prospective clients using company-provided leads and campaign lists.
- Handle inbound inquiries from walk-ins, web enquiries, and advertising campaigns.
- Explain project features, floor plans, pricing, payment plans, offers, and possession timelines clearly and professionally.
- Qualify leads by capturing requirements (budget, preferred location, timeline, unit type) and tag lead status in CRM.
- Schedule and confirm site visits/virtual tours and coordinate with sales executives for handover.
- Follow up persistently with warm leads to progress them through the sales funnel.
- Maintain and update CRM with call notes, next-steps, lead source, and customer data.
- Reach daily/weekly/monthly calling and lead-generation targets; handover hot leads promptly.
- Provide feedback to marketing/sales on customer objections, common queries, and campaign effectiveness.
- Adhere to script, data protection, and company communication standards.
Required qualifications & experience
- Minimum: 10+2 (HSC) completed; Graduation preferred.
- 0–3 years experience in tele calling/inside sales, experience in real estate or immigration will preferred.
- Comfortable working in an office environment with day shift hours.
Skills & competencies
- Clear spoken English and local language(s) proficiency (Hindi/Punjabi & English) as needed.
- Strong telephone etiquette, persuasion, and active-listening skills.
- Basic understanding of real estate terms (carpet/super area, possession, booking process).
- Familiarity with CRM tools (e.g., Zoho CRM, Fresh sales) and MS Excel.
- Expert in MS office
- Target-oriented, resilient, and able to follow-up consistently.
- Good organizational skills and attention to detail.
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
