Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Lead QA strategy and roadmap for Uniphore’s AI and SaaS platforms, driving continuous improvements in automation, coverage, and release quality.
Lead efforts in performance, security, and regression testing, ensuring Uniphore’s enterprise platforms deliver reliability at scale.
Ensure end-to-end testing coverage across microservices, APIs, mobile, and web-based solutions in a multi-tenant cloud environment.
Expert-level proficiency in at le a st one programming language (e.g., Java, Python, JavaScript, TypeScript).
Experience testing complex systems for end-to-end, longevity, reliability, migration, and performance testing.
Experience using building and deploying AI testing strategies for foundation models, prompt engineering, fine-tuning, Retrieval-Augmented Generation (RAG ) or Generative AI frameworks ( LangChain , Guidance etc )
Deep understanding of CI/CD workflows and tools (e.g., Jenkins, GitHub Actions, GitLab CI, CircleCI ).
Location preference:
India - Bangalore
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
