Lead and manage complete Non-Air division (Hotels, Holidays - Domestic & International, Visa, Insurance, Transfers, Activities, Land Packages)
Ensure end-to-end operational control, service quality, TAT & team productivity
Drive strategic decisions on vertical expansion, restructuring, or discontinuation
Handle vendor contracting & high-level negotiations with DMCs, aggregators & global suppliers
Own full P&L including revenue, margins, cost control & business growth
Coordinate between B2B & B2C teams for seamless operations
Build scalable systems, SOPs & performance frameworks
