Job Title: Store Manager
Location: Delhi
Reports To: Head of Retails – BANANA CLUB
Job Type:Full-Time
About Us:
BANANA CLUB is a leading men's fashion brand known for its affordable and stylish apparel. Our brand is dedicated to offering high-quality, contemporary clothing for the modern man. We pride ourselves on providing an exceptional shopping experience and maintaining a passionate, customer-focused team.
Position Overview:
We are seeking an experienced and dynamic Store Manager to lead our team and oversee the daily operations of our store. The ideal candidate will have a strong background in retail management, a passion for men's fashion, and a commitment to providing outstanding customer service. The Store Manager will be responsible for driving sales, managing staff, ensuring a high level of customer satisfaction, and maintaining store standards.
Key Responsibilities:
1. Sales and Customer Service:
- Achieve and exceed sales targets and KPIs.
- Foster a customer-centric environment, ensuring high levels of customer satisfaction through excellent service.
- Implement and maintain high standards of visual merchandising to optimize sales.
2. Team Management:
- Recruit, train, and develop store staff, ensuring all team members are knowledgeable about products and brand values.
- Conduct regular performance reviews and provide constructive feedback.
- Create and manage staff schedules, ensuring adequate coverage at all times.
3. Store Operations:
- Oversee daily store operations, including opening and closing procedures.
- Manage inventory levels, perform regular stock checks, and handle deliveries and stock replenishment.
- Ensure the store is clean, organized, and well-maintained.
4. Financial Management:
- Manage the store’s budget, expenses, and payroll to maximize profitability.
- Prepare and analyse sales reports to identify trends and opportunities for growth.
5. Customer Engagement:
- Build and maintain a loyal customer base through proactive clientele and excellent service.
- Handle customer complaints and issues promptly and professionally.
6. Compliance:
- Ensure compliance with company policies and procedures.
- Adhere to all health and safety regulations.
Qualifications:
- Proven experience as a Store Manager or in a similar retail management role, preferably in the fashion industry.
- Strong leadership and team management skills.
- Excellent interpersonal and communication skills.
- Ability to drive sales and achieve targets.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and retail management software.
- Passion for fashion and a keen eye for style.
Benefits:
- Competitive salary and performance-based bonuses.
- Employee discount on all products.
- ESI benefits
- Opportunities for career growth and development.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected] with the subject line “Store Manager Application – MUMBAI .”
BANANA CLUB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Pay: ₹500,000.00 - ₹700,000.00 per year
Benefits:
Work Location: In person
