Sales & Customer Support Executive
Location: Ahemdabad
Employment Type: Full-Time
PingDaily is a WhatsApp-based customer engagement platform that helps businesses automate reminders, follow-ups, and customer communication. We are growing rapidly and looking for an energetic team member who can help us acquire customers and support them during onboarding.
Role Overview
We are looking for a Sales & Customer Support Executive who can generate leads, conduct product demos, onboard customers, and provide day-to-day support.
This is an excellent opportunity for someone who enjoys talking to customers, learning SaaS products, and helping businesses succeed.
Responsibilities Sales
- Reach out to potential customers via WhatsApp, LinkedIn, email, and phone calls
- Schedule and conduct product demos
- Follow up with prospects and convert trials into paid customers
- Maintain lead and customer records
- Assist in creating sales campaigns and outreach activities
Customer Support
- Help customers with onboarding and account setup
- Answer customer queries via WhatsApp, email, and calls
- Troubleshoot basic issues and coordinate with the technical team when required
- Collect customer feedback and feature requests
- Ensure a positive customer experience
Requirements
- Good communication skills in English and Hindi
- Comfortable talking to customers on calls and WhatsApp
- Basic understanding of SaaS, CRM, or business software
- Self-motivated and proactive
- Ability to learn new products quickly
- Experience in sales, telecalling, customer support, or business development is preferred
Nice to Have
- Experience with WhatsApp Business Platform
- Experience with CRM tools
- LinkedIn outreach experience
- Knowledge of digital marketing
Compensation
- Fixed salary based on experience
- Attractive performance-based incentives
- Growth opportunity in a fast-growing SaaS startup
How to Apply
Send your resume along with a short introduction covering:
- Your sales or customer support experience
- Why you are interested in PingDaily
- Your current location
- Your expected salary
Email: [email protected]
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
