Good troubleshooting skills. Experience in assembling/disassembling computer hardware and components. Understanding of TCP/IP networking.
Analyzes, troubleshoots and resolves Tier 1 level software & hardware issues for internal end users
Processes IT equipment/hardware and software delivery and installation requests.
Engages, delegates and coordinates Tier 2 & Tier 3 level issues to IT Team Members
Reviews and follows-up with IT team members on a daily basis concerning open requests.
Pay: ₹23,000.00 - ₹26,000.00 per month
Education:
Experience:
- Desktop support: 1 year (Required)
Work Location: In person
