Roles & Responsibilities
- Connect with prospective students/learners through inbound and outbound calls to understand their educational and career goals.
- Counsel students and working professionals on suitable UG, PG, certification, and professional programs.
- Explain course structure, curriculum, eligibility, fees, career opportunities, and admission process.
- Handle leads generated through digital marketing, website enquiries, campaigns, and other channels.
- Follow up with prospective learners through calls, WhatsApp, email, and other communication channels.
- Maintain regular follow-ups and manage the complete sales cycle from lead generation to admission/enrolment.
- Achieve monthly admission, revenue, and conversion targets.
- Build strong relationships with prospective students and address their queries or objections effectively.
- Use consultative selling techniques to identify learner requirements and recommend appropriate programs.
- Maintain accurate lead and sales information in CRM platforms such as Salesforce, LeadSquared, Zoho, or similar tools.
- Coordinate with the academic, operations, and admission teams to ensure a smooth enrolment process.
- Maintain daily activity reports, follow-up records, and sales pipeline updates.
- Handle objections related to fees, course suitability, competition, and career outcomes professionally.
- Ensure a positive learner experience throughout the counselling and admission journey.
Pay: ₹12,388.48 - ₹40,496.42 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
