Overview:
Role Title: Insurance Capability Subject Matter Expert (SME)
Role Purpose
The Insurance Capability SME is a senior domain authority responsible for shaping insurance-led solutions, proposals, and market positioning. The role bridges insurance business knowledge and strategic consulting, enabling differentiated offerings, strong GTM narratives, and credible engagement with insurers.
Responsibilities:
Core Responsibilities
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Proposal & Pre-Sales Enablement
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Own insurance domain inputs for RFIs, RFPs, and proposals
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Define business scope, assumptions, risks, and value propositions
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Support client presentations, solution walkthroughs, and clarifications
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Solution Design & Domain Advisory
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Act as domain advisor to architects and delivery teams
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Translate insurer requirements into process, functional, and capability models
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Validate solution designs across PAS, Claims, Billing, Underwriting, Reinsurance, Digital & APIs
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Capability Planning & Client Positioning
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Define and maintain insurance capability maps and maturity models
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Identify transformation opportunities and differentiation themes
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Present capabilities, roadmaps, and solution visions to insurer leadership and Internal Teams
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Market Intelligence & GTM Support
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Provide insurance market analysis, trends, and competitor insights
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Support Go-To-Market (GTM) strategies and industry PoVs
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Contribute to thought leadership, whitepapers, and executive decks
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Insurance Ecosystem & Systems Expertise
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Maintain strong understanding of:
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Insurers, reinsurers, brokers, TPAs, regulators, and partners
End-to-end insurance lifecycle (Policy Claims Billing- Benefits)
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Core insurance platforms, integration ecosystems, data & analytics
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Strong understanding of SDLC/STLC
Qualifications:
Key Competencies
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Deep insurance domain expertise (Life / Health / P&C / Social Insurance)
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Strong executive communication and storytelling skills
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Capability modeling, solution framing, and strategic thinking
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Stakeholder management across business, technology, and leadership
Experience:
Key Deliverables
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Insurance-led proposals and solution narratives
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Capability maps, road maps, and executive presentations
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Market insights and GTM inputs
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Client workshops and strategy sessions
Experience Profile
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12–18+ years in insurance domain roles (insurer, SI, consulting, product)
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Proven experience in pre-sales, solutioning, or transformation programs
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MBA or insurance certifications (ACII, FLMI, LOMA) preferred
