JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Project LeadSaksoft Ltd. | November 2020 - April 2026 | 5 years 5 months | Noida• Lead SharePoint custom list development, ensuring seamless integration with Power Apps for enhanced data visualization and automation.
- Manage ServiceNow API integration projects to enable improved data flow between ITSM tools and reporting platforms, like Power BI.
- Integrated ServiceNow APIs with Power BI for advanced reporting and SLA tracking.
- Implemented backup and disaster recovery strategies for SharePoint environments.
- Designed automated reporting solutions for Service Desk performance.
- Optimized search functionality, enabling users to find information quickly and accurately.
- Deigned and developed SharePoint custom lists and automated processed using PowerApps. Managed end-to-end IT infrastructure task including hardware installation, desktop/laptop setup, printer configuration, and troubleshooting.
- Implemented and managed SharePoint backup and disaster recovery strategies. Oversaw hardware asset management, including inventory tracking and lifecycle management of IT equipment.
- Collaborate with cross-functional teams to troubleshoot complex Service Desk issues, and implement efficient solutions.
- Drive adoption of ITIL best practices to streamline incident, change, and problem management processes.
Sr. Tech SupportAlternate Exegesis Consultant | November 2017 - October 2020 | 2 years 11 months | Gurugram• Developed and maintained SharePoint custom lists, forms and workflows for various departments.
- Implemented security best practices, data governance, and permission management.
- Analyzed user requirements to design and deploy effective SharePoint architectures.
- Supported change management efforts related to SharePoint deployments and updates.
- Utilized PowerShell for bulk data migration, site management, and automated reporting.
- Implemented security best practices, permission management, and data governance policies.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
