Job Summary:
The SPM Service Engineer will be responsible for providing technical support, maintenance, and repair services for special purpose machines installed at customer sites. The ideal candidate will have a strong background in mechanical/electrical engineering, experience with SPMs, and excellent problem-solving skills.
Key Responsibilities:
· Technical Support: Provide technical support to customers via phone, email, or on-site visits.
· Maintenance and Repair: Perform routine maintenance and repairs on SPMs, including troubleshooting, diagnosing, and resolving technical issues.
· Installation and Commissioning: Assist with the installation and commissioning of new SPMs at customer sites.
· Training and Documentation: Provide training to customers on the operation and maintenance of SPMs, and maintain accurate records of service activities.
· Troubleshooting and Problem-Solving: Troubleshoot and resolve technical issues with SPMs, using problem-solving skills and technical knowledge.
· Communication and Collaboration: Communicate effectively with customers, colleagues, and management to ensure that service issues are resolved promptly and efficiently.
· Continuous Improvement: Continuously improve service processes and methodologies to increase efficiency and reduce costs.
Job Type: Full-time
Pay: From ₹18,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
Experience:
Willingness to travel:
Work Location: In person
