Responsibilities
- Follow up with inquiries received through website, social media, walk-ins, and marketing campaigns.
- Explain course details, batch timings, internship, and placement support.
- Counsel prospective students and guide them in selecting the right course.
- Maintain regular follow-ups through calls, WhatsApp, SMS, and email.
- Schedule demo sessions or counselling appointments.
- Update lead status and follow-up remarks in the CRM.
- Coordinate with the admissions team to complete the enrollment process.
- Reconnect with inactive or pending leads.
- Achieve monthly admission and conversion targets.
- Submit daily follow-up and performance reports.
Requirements
- Any Bachelor's degree.
- Freshers or candidates with up to 2 years of experience in telecalling, customer support, or sales follow-up.
- Excellent communication skills in Tamil. Basic English communication is an added advantage.
- Basic computer knowledge and familiarity with MS Office.
- Positive attitude with strong persuasion and follow-up skills.
Preferred Candidates
- Experience in educational counseling or telecalling is preferred.
- Women returning to work after a career break are encouraged to apply.
- Immediate joiners are preferred.
Contact : +91-8838172806
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
