Role Overview
- Job Title: Inside Sales Executive / Business Development Executive
- Department: Sales & Business Development
- Employment Type: Full-time, Permanent
- Location: Mohali
- Reporting To: Sales Manager / Business Owner
Primary ObjectiveTo handle high-volume calling to qualified and raw leads, pitch our offerings, manage the sales pipeline using a CRM, and successfully drive conversions by inviting clients to product demos or on-site visits. Key Responsibilities
- Outbound Calling & Pitching: Initiate a high volume of outbound calls daily to prospective clients, explain product value propositions, and handle objections smoothly.
- Lead Qualification: Assess customer needs, budgets, and timelines to identify high-potential leads.
- Appointment Setting & Invites: Successfully persuade leads to attend scheduled product demonstrations, webinars, or physical site visits.
- CRM Management & Data Hygiene: Maintain 100% accurate and real-time records of all interactions, call dispositions, follow-up dates, and lead stages inside the CRM software. No manual notebook logs allowed.
- Pipeline Follow-ups: Actively follow up with warm leads and noshows via phone, WhatsApp Business, or email to maximize conversion rates.
- Target Achievement: Meet or exceed daily call connectivity metrics, weekly demo/site visit targets, and monthly revenue closures.
Required Qualifications & Skills
- Experience: 1 to 3 years of proven experience in Inside Sales, Telecalling (with target responsibility), or Business Development.
- Tech-Savviness (Mandatory): Hands-on experience working with CRM tools (such as Zoho, HubSpot, LeadSquared, TeleCRM, or Salesforce). Must know how to navigate digital pipelines and set system reminders.
- Communication: Excellent verbal communication skills in [Insert Languages, e.g., English, Hindi, Regional Language] with a clear, professional voice tone.
- Closing Mindset: Strong persuasion, active listening, and negotiation skills. Ability to push past a "No" gently to secure a meeting or demo.
- Resilience: High emotional resilience to handle rejections and maintain high energy across 80–100 calls per day.
Compensation & Benefits
- Fixed Salary: ₹19000-27000 per month (Based on experience).
- Variables/Incentives: Uncapped performance-based weekly/monthly incentives tied directly to successfully completed demos, site visits, and closures.
- Perks: Standard corporate perks, internet/calling allowance (if using personal devices), and rapid career progression to Team Lead roles.
Pay: ₹19,000.00 - ₹27,000.00 per month
Benefits:
Application Question(s):
- Can you explain the difference between ambient lighting, task lighting, and smart lighting automation to a client?
- How would you handle an Architect who says: 'I already have an electrician who does basic automation, we don't need an outside agency'?
- If a premium villa owner complains that smart automation is 'too complicated' for their elderly parents to use, how will you reassure them?"
- What types of premium clients or interior design professionals have you interacted with in your previous role? What was your approach to keeping them engaged
- How many years of relevant experience you have ?
Work Location: In person