About The Good Doll
The Good Doll is building India’s first storytelling-led handmade doll universe through Nilah — a culturally rooted fabric doll brand focused on emotional play, representation, storytelling, and thoughtful childhoods.
Every doll, garment, accessory, and gift set that leaves our factory carries the work of many hands and the trust of our customers. We are looking for someone who can help ensure that every order is packed carefully and reaches customers on time.
About the Role
This is a hands-on operations role focused on:
- Packaging finished products
- Order assembly
- Dispatch coordination
- Logistics management
- Shipment tracking
The role sits within the Assembly & Dispatch team and is critical in ensuring that customer orders are packed accurately, dispatched on time, and tracked until delivery.
If you enjoy organised work, attention to detail, and ensuring things move smoothly from factory to customer, this role is for you.
Key Responsibilities Packaging & Order Assembly
- Assemble customer orders as per picklists and invoices
- Verify products, quantities, and order contents before packing
- Pack dolls, garments, accessories, gift sets, and other products according to company standards
- Ensure packaging quality, presentation, and accuracy
- Maintain packaging material inventory and report shortages
Dispatch Operations
- Prepare shipments for dispatch
- Generate shipping labels and dispatch documentation
- Coordinate daily dispatches with courier and logistics partners
- Ensure all orders are dispatched within agreed timelines
- Track pending orders and escalate delays
Logistics Coordination
- Coordinate with courier partners such as Blue Dart, Delhivery, DTDC, India Post, etc.
- Follow up on shipment pickups
- Monitor shipment status and delivery exceptions
- Assist in resolving courier-related issues and delays
- Support return-to-origin (RTO) and return shipment processes
Inventory & Record Keeping
- Maintain dispatch records and shipment logs
- Update dispatch status in company systems
- Support stock reconciliation during dispatch activities
- Ensure physical stock and dispatch records remain accurate
Workplace Organisation
- Keep the assembly and dispatch area organised and efficient
- Maintain packing materials, labels, cartons, and dispatch supplies
- Follow quality and safety procedures
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
Work Location: In person
