We are looking for a dynamic and enthusiastic Tele Sales Executive to promote and enrol students in our Undergraduate (UG) and Postgraduate (PG) programs. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to achieve admission targets through outbound and inbound calling.
Key Responsibilities
- Contact prospective students through outbound and inbound calls.
- Counsel students and parents regarding UG/PG courses, eligibility, admission procedures, and career opportunities.
- Convert enquiries into successful admissions by providing accurate information and timely follow-ups.
- Maintain strong relationships with prospective students throughout the admission process.
- Update lead status and student information in the CRM system.
- Achieve monthly admission and revenue targets.
- Coordinate with the admissions and academic teams to ensure a smooth enrolment process.
- Maintain accurate records of calls, follow-ups, and admissions.
Qualifications & Experience
- Bachelor's degree in any discipline.
- Experience in the EdTech or Education industry will be preferred.
- 1–4 years of experience in Tele Sales, Inside Sales, Academic Counselling, or Admission Counselling.
- Freshers with excellent communication skills and a passion for sales may also apply.
Language Requirement
- Mandatory: Fluency in Malayalam and English (spoken and written)
Required Skills
- Strong communication, persuasion, and negotiation skills.
- Ability to build rapport with students and parents.
- Target-oriented with a proven ability to meet admission goals.
- Basic knowledge of Microsoft Office and CRM software.
- Strong follow-up and customer service skills.
Compensation & Incentives
Salary: ₹15,000 – ₹24,000 per month, based on experience, qualifications, and interview performance. Performance-Based Incentives:
₹750 incentive for every successful student admission.
Performance-based incentives and career growth opportunities.
Reporting Manager
* Reports to: Director / CEO / Head of Business
1. Clear Business Target
* Monthly admission target
* Monthly revenue target
* Team-wise target responsibility
2. KPI / Performance Measurement
* Admissions closed
* Lead conversion %
* Team productivity
* Training improvement
* Recruitment support
* Daily/weekly MIS submission
3. Team Handling Scope
* Number of counsellors / telecallers to manage
* Responsibility for attendance, discipline, daily calling reports, and performance review
4. Travel Requirement
* Must travel across Kerala, Tamil Nadu, Karnataka, and other South India locations when required
5. Partner Coordination
* Coordinate with channel partners, agents
6. Probation Period
* Example: 3 months probation, confirmation based on performance
7. Work Timing
* Office timing and weekly off
* Sunday/holiday work if required during admission season
8. Incentive Structure
* Mention that incentives will be based on admissions/revenue/team achievement as per company policy
Preferred Candidate Profile
- Passionate about sales and student counselling.
- Self-motivated, confident, and result-oriented.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced, target-driven environment.
- Strong organizational and time management skills
Pay: ₹15,000.00 - ₹24,000.00 per month
Work Location: In person
