- Develop and maintain strong customer relationships to ensure customer satisfaction and retention.
- Respond to customer inquiries and address concerns promptly and effectively.
- Collaborate with internal teams to provide solutions to customer issues.
- Identify opportunities to improve customer service and recommend new strategies.
- Track and manage customer interactions through a CRM system.
- Provide feedback to management regarding customer service improvements and issues.
- Ensure compliance with company policies and procedures while addressing customer needs.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Education:
Experience:
- Customer support: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Thrissur, Kerala (Required)
Work Location: In person
