Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP MM Materials Management
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity, while adapting to evolving challenges in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members by sharing knowledge and best practices to foster professional growth.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP MM Materials Management.
- Strong knowledge of inventory management, procurement processes, and material planning within SAP MM.
- Experience in troubleshooting and resolving issues related to SAP MM modules and integration points.
- Ability to analyze system logs, identify root causes, and implement effective solutions.
- Familiarity with SAP configuration and customization to support business requirements.
- Excellent communication skills to interact with cross-functional teams and stakeholders.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP MM Materials Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.