Job Title: Front Office Executive (Receptionist / Cashier)
Location: Krishna Hospital, Cuddalore
Experience: 0–3 years (Hospital experience preferred)
Employment Type: Full-time (Shift-based role)
About the Role
We are looking for a responsible and patient-friendly Front Office Executive to manage reception and billing operations at Krishna Hospital. The role requires handling patient interactions, managing calls, and ensuring smooth front office operations across shifts.
Key Responsibilities
- Register patients accurately and efficiently
- Handle billing and payment collection (cash, card, digital)
- Manage incoming calls and patient enquiries
- Coordinate with doctors, nurses, and other departments
- Guide patients through admissions and discharge processes
- Maintain records and ensure data accuracy
- Handle peak-hour patient flow efficiently
- Provide support during high workload periods and across shifts
Work Schedule
- Rotational shifts
- Weekly off on rotation
- Flexibility to work across shifts is mandatory
Key Skills Required
- Good communication skills (Tamil required, basic English preferred)
- Basic computer knowledge (billing/software entry)
- Ability to multitask under pressure
- Polite and patient-focused attitude
- Team player with willingness to support across roles
Preferred Profile
- Experience in hospital front office / billing
- Familiarity with hospital software (preferred but not mandatory)
- Ability to handle high call volumes and patient interactions
What We Offer
- Stable work environment
- Learning opportunities in hospital operations
- Fair shift rotation system
- Opportunity to grow with a reputed hospital
Important Note
This role requires:
- Handling both reception and cashier responsibilities
- Working during peak patient hours
- Supporting team members to ensure smooth operations
Job Types: Full-time, Part-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Expected hours: 55 per week
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
