Job description
We are looking for Customer Care Representative with some prior experience in the same field. The purpose of the role is to ensure excellent service standards, respond efficiently to customer inquiries & maintain high customer satisfaction. Mail resumes at [email protected]
Roles and responsibilities
- Provide accurate, valid and complete information to the customers about our services. One should Know our services inside and out so that one can answer customer queries.
- Understand customers requirement and provide suitable storage & moving solutions
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments and complaints.
- Processing orders, forms, applications, and requests.
Desired Profile
The candidate should have minimum 1 year of experience. Should have excellent communication skill with fluency in English Ability to multi-task, prioritize, and manage time effectively.
