Preferred Skills and Experience
Experience with ServiceNow ITSM, ITOM, ITBM, and other modules.
Knowledge of Agile methodologies and experience working in Agile teams.
Experience with performance tuning and optimization of the ServiceNow platform.
Excellent problem-solving and analytical skills.
Hold a qualification of an ITIL Foundation Certificate.
Education and Professional Skills
Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or a related field.
Are a certified ServiceNow System Administrator!
Are a certified ServiceNow Application Developer - Preferred
Additional ServiceNow certifications (like Certified Implementation Specialist) are a plus.
Key Relationships
- ServiceNow Senior Developers
- ITSM & ITOM Service Manager
- Scrum Masters
- Business Analysts
