Job Title: Academic Counsellor
Company: Nexora Academy Private Limited
Location: Kochi / On-site
Job Type: Full-Time
Job Summary
Nexora Academy Private Limited is seeking a confident, student-focused, and target-oriented Academic Counsellor to support student admissions and counselling operations for our EdTech and professional training programs.
The candidate will be responsible for guiding students and professionals in selecting suitable academic and career-oriented programs, handling admission inquiries, maintaining follow-ups, and supporting the overall student enrollment process. The ideal candidate should possess excellent communication, counselling, coordination, and relationship management skills with the ability to work in a fast-paced academic environment.
Candidates with prior experience in academic counselling, admissions, telecalling, customer relationship management, or EdTech sales will be preferred.
Key Responsibilities
- Counsel students and professionals regarding courses, certifications, career opportunities, and training programs.
- Handle inbound and outbound calls related to admissions and course inquiries.
- Follow up with prospective students through calls, WhatsApp, emails, and digital platforms.
- Convert inquiries into admissions and support monthly enrollment targets.
- Understand student requirements and recommend suitable academic programs.
- Maintain accurate student inquiry records, follow-up reports, and admission documentation.
- Coordinate with academic, operations, and placement departments for smooth student onboarding.
- Support marketing campaigns, seminars, webinars, educational events, and admission drives.
- Build and maintain positive relationships with students, parents, colleges, and institutional partners.
- Ensure professional communication and timely response to all inquiries.
- Maintain confidentiality and accuracy in handling student data and records.
Requirements
- Bachelor’s Degree in any discipline.
- Strong communication, presentation, and interpersonal skills.
- Good knowledge of MS Office, Google Sheets, CRM systems, and digital communication tools.
- Ability to handle counselling, follow-ups, and student relationship management.
- Strong convincing and coordination abilities.
- Ability to work under targets and deadlines.
- Prior experience in EdTech, Academic Counselling, Admissions, Telecalling, or Sales preferred.
Preferred Skills
- Student counselling and admission handling exposure.
- Knowledge of EdTech / Academic / Training industry operations.
- Strong follow-up and lead conversion skills.
- Professional communication and relationship management abilities.
- Fluency in English and Malayalam preferred.
Performance Metrics
- Monthly admission conversion performance.
- Lead follow-up and counselling efficiency.
- Accuracy of admission records and reporting.
- Student response and communication quality.
- Coordination effectiveness with internal departments.
- Contribution towards branch admission and operational targets.
Additional Note
Female candidates with strong communication and counselling abilities are encouraged to apply.
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
