Interact with students and parents to provide accurate information about courses, programs, and admission procedures.
Understand students’ educational goals and recommend suitable programs, especially for UPSC and competitive exam preparation.
Provide detailed guidance on UPSC exam structure, syllabus, and preparation strategies.
Maintain accurate records of student interactions, inquiries, and follow-ups.
Assist in organizing counselling sessions, seminars, and workshops.
Coordinate with internal departments to ensure smooth student onboarding.
Support the counselling team in achieving admission and conversion targets.
Handle inquiries via phone, email, and walk-ins in a professional manner.
