Roles & Responsibilities
· Handling the Callers’ diligently and providing the required information promptly over the phone.
· Listen to the callers’ concerns, Issues, and queries (if any) respond & direct them appropriately.
· Refer escalations & questions to respective team, if required for prompt closure.
· Maintain a positive attitude and calmly respond to the callers.
Key Requirements
· Excellent Communication Skills in English and Hindi.
· Pursuing degree, graduate
· Personable, attentive, and active listener
· Good interpersonal skills and communication skills in English and Hindi
· Customer centric approach to go extra mile to keep up the user experience
· Pleasant voice with telephone etiquette that creates a positive interaction.
· Working knowledge of computers, and follow instructions.
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Pay: ₹8,000.00 - ₹14,000.00 per month
Work Location: In person
