Accounts & Customer Handling
Company: Angroos Gifts Boutique
Location: Kadavanthra, Kochi
Job Type: Full-Time
Working Hours: 9:00 AM – 6:00 PM / 10:00 AM – 7:00 PM
Weekly Off: Sunday
Immediate RequirementFreshers are Welcome to Apply
About the Role
Angroos Gifts Boutique is looking for a detail-oriented and customer-focused Accounts & Customer Handling Executive to manage daily accounting operations while delivering excellent customer service. The ideal candidate should be comfortable handling accounts, billing, payment follow-ups, and customer enquiries with professionalism and accuracy.
Key Responsibilities
- Maintain daily accounts, vouchers, receipts, and financial records accurately.
- Record sales, purchases, expenses, payments, and bank transactions.
- Prepare invoices, quotations, payment receipts, and purchase orders.
- Handle GST-related documentation and assist in preparing reports for the accountant or auditor.
- Reconcile bank statements, customer accounts, supplier accounts, and outstanding balances.
- Follow up with customers regarding pending payments and account-related matters.
- Handle customer enquiries through phone calls, WhatsApp, email, the website, and walk-in customers.
- Assist customers with product information, pricing, order status, and payment confirmation.
- Coordinate with the sales, inventory, packing, and dispatch teams to ensure smooth order processing.
- Maintain proper records of customer orders, payments, and delivery status.
- Generate daily, weekly, and monthly accounting and sales reports.
- Maintain confidentiality of financial records, customer information, and company data.
Requirements
- Excellent communication and customer relationship skills.
- Fluent Malayalam is required. Basic English communication skills are preferred.
- Freshers are welcome to apply. Experience in accounting, billing, Tally, Busy, Zoho Books, or similar accounting software will be an added advantage.
- Good knowledge of MS Office, especially Microsoft Excel.
- Basic understanding of GST, invoicing, bookkeeping, and accounting principles.
- Strong numerical, analytical, and organizational skills.
- Ability to work accurately under pressure and meet deadlines.
Additional Responsibilities
- Candidate should be willing to respond to important customer enquiries and payment-related matters after office hours through phone calls or WhatsApp whenever required.
- During festival seasons and bulk corporate order periods, additional working hours may be required to ensure timely billing, payment processing, and order coordination.
- Coordinate with management, suppliers, logistics partners, and customers for smooth business operations.
- Support inventory verification and stock reconciliation whenever required.
- Maintain a high level of professionalism, accuracy, and confidentiality in all financial and customer-related activities.
Benefits
- Salary: ₹15,000 – ₹25,000 per month.
- Career growth opportunities.
- Friendly and professional work environment.
- Opportunity to work with premium customers, corporate clients, and large-scale gifting projects.
How to Apply
Please send your updated resume along with a recent passport-size photograph.
Email: [email protected]
WhatsApp: 8089757187
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
