Role Overview
We are looking for a results-driven and experienced E-Commerce Manager to lead and manage our online business across multiple marketplaces and our own website. The ideal candidate will be responsible for driving online sales, optimizing product listings, managing digital merchandising, coordinating with internal teams, and ensuring a seamless customer shopping experience across all e-commerce channels.
Key ResponsibilitiesMarketplace Management
- Manage day-to-day operations across Amazon, Flipkart, Meesho, Shopify, and other online marketplaces.
- Monitor account health, performance metrics, and compliance with marketplace policies.
- Ensure timely resolution of marketplace issues, claims, and escalations.
Catalog & Product Management
- Oversee product listings, ensuring accurate titles, descriptions, images, keywords, and specifications.
- Coordinate new product launches across all online platforms.
- Maintain catalog accuracy and optimize listings for better search visibility.
Inventory & Order Management
- Coordinate with warehouse and operations teams to ensure inventory availability and timely order fulfillment.
- Monitor stock levels and prevent overselling or stock-outs.
- Ensure smooth order processing, dispatch, and return management.
Performance Analysis & Reporting
- Track key performance indicators (KPIs) including sales, traffic, conversion rate, return rate, and profitability.
- Prepare daily, weekly, and monthly performance reports.
- Identify growth opportunities through data analysis and market trends.
Team & Cross-Functional Coordination
- Lead and mentor the e-commerce team.
- Collaborate with marketing, creative, customer support, and warehouse teams for smooth business operations.
- Coordinate with external agencies and marketplace account managers when required.
Experience
- 2–4 years of experience in managing e-commerce operations, preferably in retail, consumer products, or D2C brands.
- Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, and other online marketplaces.
Technical Skills
- Strong understanding of marketplace algorithms, catalog management, inventory planning, and pricing strategies.
- Proficiency in Microsoft Excel, Google Sheets, and reporting dashboards.
- Experience with ERP, OMS, or inventory management systems is an advantage.
What We Offer
- A vibrant, fast-paced, and collaborative work environment.
- Competitive salary and performance-based incentives.
- Opportunity to lead and grow one of India's fastest-growing celebration retail brands.
- Exposure to multiple leading e-commerce platforms and digital growth strategies.
- Career advancement opportunities within an expanding organization.
Work Location: In Person (Okhla Phase II, New Delhi)
Pay: ₹30,000.00 - ₹40,000.00 per month
Application Question(s):
- Notice period (if any)
- Are you comfortable with Okhla Phase II location
Work Location: In person
