Designation:
Operations & Customer Support Executive
Job Type:
Full-time/ Internship – Basis availibility
Shifts:
3 Rotational Shifts
Weekoff:
Rotational Weekoff
Role Overview:
Provide customer support via phone calls and emails.
Assist in data management, tracking, and reporting tasks.
Use Excel to manage customer data and operational details.
Resolve customer queries and follow up on outstanding issues.
Collaborate with teams to improve service quality and operational processes.
Qualifications:
Education: Graduate (any field).
Skills:
Proficient in Excel and basic computer knowledge.
Comfortable with phone calls and email communication.
Good written and verbal communication skills in English.
Proactive, detail-oriented, and customer-focused.
