Company: Atlantaa Limited
Website - https://www.atlantaalimited.com/
Position: CRM Executive
Industry: Real Estate & Infrastructure Development
Location: Borivali Mumbai
Key Responsibilities
- Post-Sales Operations: Manage booking forms, allotment letters, sale agreements, and registration paperwork.
- Payment & Collection Tracking: Follow up with clients for timely payment installments and manage billing updates.
- Customer Communication: Update clients regularly on construction progress, payment dues, and upcoming milestones.
- Grievance Redressal: Answer phone calls and emails, solve client complaints, and manage escalations.
- Possession & Handover: Coordinate final unit inspections, fit-out processes, and key handovers.
- Data Management: Keep client records and payment details updated accurately in the company's CRM software.
Required Skills & Qualifications
- Education: Bachelor’s degree in Business Administration, Commerce, or a related field.
- Experience: 3 to 5 years of experience in real estate post-sales, customer service, or CRM handling.
- Communication Skills: Excellent spoken and written skills in English and local languages to deal with diverse buyers.
- Technical Knowledge: Working knowledge of MS Office (especially Excel) and specialized real estate CRM or ERP tools.
- Compliance Knowledge: Basic familiarity with local real estate regulations and RERA guidelines.
- The industry- (Real Estate Industry Experience Required)
Pay: ₹350,000.00 - ₹650,000.00 per year
Work Location: In person
