Job Summary
The Billing Executive is responsible for generating accurate invoices, managing billing processes, handling customer transactions, and ensuring proper financial documentation. The role requires attention to detail, coordination with sales and accounts teams, and timely reporting.
Key Responsibilities1. Billing & Invoicing
- Generate accurate bills/invoices for customers.
- Ensure proper pricing, discounts, and tax calculations (GST).
- Verify billing data before finalizing invoices.
2. Payment Handling
- Process cash, card, UPI, and online payments.
- Ensure accurate recording of all transactions.
- Handle customer billing queries and resolve discrepancies.
3. POS & System Management
- Operate POS (Point of Sale) systems efficiently.
- Maintain billing records in ERP/software.
- Ensure system accuracy and report technical issues if any.
4. Daily Reconciliation
- Perform daily cash and billing reconciliation.
- Match sales reports with collected payments.
- Report any mismatch or shortage immediately.
5. Documentation & Reporting
- Maintain proper records of invoices and transactions.
- Prepare daily/weekly billing reports.
- Support accounts team with required data.
6. Customer Service
- Provide quick and professional service at the billing counter.
- Handle customer queries politely and efficiently.
- Ensure a smooth checkout experience.
7. Compliance
- Follow company policies and financial procedures.
- Ensure adherence to GST and billing regulations.
Required Skills
- Knowledge of billing software/POS systems
- Basic accounting and GST knowledge
- Strong numerical accuracy and attention to detail
- Good communication and customer handling skills
- Ability to work in a fast-paced environment
Qualifications
- Bachelor’s Degree / Diploma (Commerce preferred)
- 1–3 years of experience in billing/cash handling/retail/F&B
Key Performance Indicators (KPIs)
- Billing accuracy (%)
- Cash variance/errors
- Transaction processing time
- Customer satisfaction level
- Daily reconciliation accuracy
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
