Established in 1994, Atlanta Systems Private Limited has been a cornerstone in India's ICT landscape for nearly three decades. As a trusted leader in IoT-GPS Telematics hardware products & solutions, we have delivered over a million connected devices to thousands of users arounds the world, reflecting our unwavering commitment to quality and innovation. Our product range is designed to cater to diverse market needs, making us a preferred partner for our clients and channel partners alike.
Our core strength is rooted in our in-house expertise spanning hardware product conceptualization, design ideation and development, implementation of embedded systems, software development. In addition, we indigenously manufacture our products with the help of a state-of-the-art SMT manufacturing facility, fully equipped with advanced quality control technologies and certified governance practices, ensuring the highest standards of product excellence and innovation.
With a strong commitment to the Make-In-India initiative, we integrate certified governance standards to ensure excellence in every aspect of our operations. Our dedicated team of professionals drives our success, ensuring we remain at the forefront of industry evolution and transformation.
Atlanta Systems Pvt. Ltd.
? www.atlantasys.com
? Head Office: Connaught Place, New Delhi
Position: Technical Support Engineer – Trainee
Location: Connaught Place, New Delhi
Job Type: Full-time
Experience: Previous internships in customer roles preferred
Qualification: B.Tech in Electronics & Communication Engineering (ECE) – Mandatory & Good Communication
Job Overview
Atlanta Systems Pvt. Ltd. is looking for a dedicated and enthusiastic Technical Support Engineer – Trainee to join our Delhi team. This role offers hands-on experience in IoT devices, technical troubleshooting, and customer support, making it an excellent opportunity for fresh graduates to build a strong foundation in technical support and electronics systems.
Key Responsibilities
Provide technical support for IoT devices, including installation and configuration
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Troubleshoot hardware and software issues related to GPS and IoT devices
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Handle inbound customer queries and ensure timely resolution
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Perform device testing, diagnostics, and quality checks
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Assist with SIM activation and connectivity-related tasks
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Maintain records of issues, resolutions, and daily activities
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Coordinate with R&D and service teams for complex technical issues
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Guide customers on product usage and platform features
Required Skills
Strong understanding of basic electronics and communication concepts
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Knowledge of microcontrollers and embedded systems (basic level)
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Familiarity with communication protocols such as UART, I2C, and SPI (preferred)
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Basic proficiency in MS Excel and documentation
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Good analytical and problem-solving skills
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Effective communication and teamwork abilities
Preferred (Good to Have)
Hands-on experience with embedded systems or IoT-based projects
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Basic knowledge of networking and troubleshooting
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Exposure to GPS-based devices or systems
Why Join Us?
Work with a leading IoT manufacturing company
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Gain practical, hands-on industry experience
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Opportunities for growth in technical and R&D roles
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Supportive and collaborative work environment
