Key Responsibilities
- Guest Services: Welcome guests, manage check-ins and check-outs, assign rooms, and handle special requests or VIP arrivals.
- Reservations & Billing: Process phone and online bookings, verify credit card data, post charges, and collect payments.
- Communication: Answer inquiries, manage telephone etiquette, and record accurate messages.
- Department Coordination: Liaise with housekeeping and maintenance to ensure rooms are clean and ready.
- Complaint Resolution: Address and resolve guest complaints courteously and promptly.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
