Job Details
- Experience: 8 – 10 Years
- Job Location: Remote
- Work Mode: Permanent Remote
- Shift Timings: US Shift – EST (5:30 PM – 2:30 AM IST approx.)
- Employment Type: Full Time, Contract
- Industry: IT Services & Consulting
Job Description
We are looking for an experienced Windows Systems Engineer to support and manage enterprise Microsoft infrastructure for US-based clients. The role requires working in EST (USA) business hours and involves administration of Windows Server, Active Directory, Azure/hybrid environments, and system automation.
Core Responsibilities
- Administer and support Windows Server 2016/2019/2022 environments
- Manage Active Directory (AD DS), Group Policy (GPO), DNS, DHCP
- Support Azure and hybrid infrastructure (Azure VMs, Azure AD / Entra ID)
- Manage our Citrix images, and updates to the Citrix stack
- Perform server and network patching, upgrades, performance tuning, and system hardening using tools like Shavlik and PDQ
- Administer and support SAN technologies.
- Implement and manage security controls including MFA, Conditional Access, and Defender
- Maintain and support VMware ESXi virtual environment.
- Automate administrative tasks using PowerShell scripting
- Experience with Microsoft 365 (Exchange Online, Teams, SharePoint)
- Knowledge of Intune / Endpoint Manager
- Monitor system availability and resolve incidents (L3 support)
- Manage backup, disaster recovery, and failover procedures
- Work closely with the Infrastructure Manager and serve as a primary point of contact for resolving infrastructure and user-facing issues, ensuring minimal disruption to business operations.
- Resolve daily issues effectively and create documentation when new issues arise
- Create and maintain technical documentation and SOPs
Required Qualifications
- 5+ years of hands-on experience as a Windows Systems Engineer / Administrator and Citrix
- Strong experience in enterprise Windows environments
- Solid understanding of networking fundamentals (TCP/IP, VPN, firewalls)
- Good understanding in backup technologies (Veeam)
- EDR and endpoint management
- Excellent troubleshooting skills
- Excellent communication skills, work ethics, sense of ownership, diligence, systematic and committed team player.
- Strong documentation and process management skills
- Ability to work independently in a fast paced, remote, US-shift environment
Other Required Qualifications:
- Adaptability & Growth: A continuous learner who is open to new technologies, projects, and initiatives. You must be able to thrive and adapt in a fast-paced, diverse, and growth-oriented environment.
- Problem-Solving: Proven ability to perform intermediate root cause analysis, resolve critical issues under pressure, and apply creative problem-solving skills with a critical eye for detail.
- Execution: Capable of balancing multiple priorities, managing time effectively, and meeting deadlines while handling multiple tasks simultaneously.
Preferred Skills
- Basic Linux administration experience
- Financial Services or Hedge Fund experience preferred
Certifications (Good to Have)
- Microsoft Certified: AZ-104 – Azure Administrator
- Windows Server Hybrid Administrator
- Microsoft 365 Administrator
Salary & Benefits
- Excellent compensation package
- Learning & certification support
- Mentoring and Training in new technologies
Additional Information
- Must be comfortable working in EST (USA) time zone
- Stable internet and home office setup required
- Immediate to 30 days joiners preferred
How to Apply
Please submit your resume and a brief cover letter highlighting your experience with the required technical subjects to [email protected]
Hiring Process
The hiring process will involve multiple technical rounds and hands-on problem solving
Pay: Up to ₹1,800,000.00 per year
Benefits:
- Internet reimbursement
- Work from home
Application Question(s):
- Are you comfortable working in New York US hours?
- Please confirm that you are aware that this is a full‑time, temporary contractual position?
- Please note that this position involves multiple technical interview rounds. Are you comfortable with that?
- Are you willing to go under a background verification check during the hiring process?
Work Location: Remote