We are hiring skilled and motivated Collection Officers to manage overdue accounts for our Canadian customers. This role involves direct communication with clients, debt collection follow-ups, and performing skip tracing to locate customers who are unresponsive.
Key Responsibilities:
- Contact Canadian customers with past-due accounts via phone and email.
- Negotiate and secure payment arrangements in a professional manner.
- Conduct skip tracing using online tools and databases to locate unreachable customers.
- Maintain accurate documentation of all collection activities in the system.
- Achieve set collection and productivity targets while maintaining compliance.
Requirements:
- Prior experience in international or domestic debt collection preferred.
- Excellent communication skills in English (spoken and written).
- Strong negotiation, attention to detail, and customer handling ability.
- Comfortable working in night shift aligned with Canadian hours.
- Basic computer knowledge and familiarity with CRM tools.
What We Offer:
- Attractive salary and performance-based incentives.
- Opportunity to work with a reputed Canadian financial company.
- Professional work environment and growth opportunities.
How to Apply:
Send your resume to [email protected]
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
