A Guest Service Associate (GSA) - Housekeeping maintains guest rooms and public spaces to high hygiene and presentation standards. Key elements include room cleaning, amenity restocking, and maintenance reporting.
Job Description & Responsibilities
- Room Maintenance: Clean, sanitize, and service guest rooms, bathrooms, and corridors according to hotel standard operating procedures (SOPs).
- Supplies & Linen: Change bed linens, make beds, fold terry, and replenish room amenities and towels.
- Public Areas: Keep lobbies, hallways, elevators, and pantry areas clean, tidy, and fully stocked.
- Reporting: Promptly report maintenance issues, safety hazards, and lost-and-found items to supervisors.
Required Knowledge & Skills
- Cleaning Protocols: Familiarity with cleaning chemicals, solutions, and safe chemical storage.
- Equipment Proficiency: Know how to safely operate vacuum cleaners, floor polishers, and cleaning carts.
- Physical Stamina: Ability to bend, stoop, reach, push loaded carts, and stand or walk for long shifts.
- Communication: Polite, service-oriented approach with basic English or local language skills for guest interaction.
Standard Benefits
- Meals: Free duty meals or food provided at the property cafeteria.
- Accomodation : Provided Accomodation
- Uniforms: Laundry and uniform care provided on-site.
- Growth: Opportunities for ongoing hotel hospitality training and career advancement.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
