We are looking for an experienced and result-oriented General Manager to oversee the operations and performance of multiple jewellery retail stores.
The candidate will be responsible for driving sales, profitability, customer experience, team performance, inventory discipline, and overall store operations across the assigned locations.
The ideal candidate should have strong leadership skills, a proven track record in retail management, and the ability to manage multiple stores and teams effectively.
Key Responsibilities
- Manage and monitor the overall performance of multiple retail stores.
- Drive sales, revenue, profitability, and achievement of monthly and annual targets.
- Develop and implement strategies to improve store performance.
- Monitor KPIs including sales, conversion, average bill value, customer retention, and team productivity.
- Lead, train, motivate, and evaluate Store Managers and sales teams.
- Ensure excellent customer service and maintain high customer satisfaction standards.
- Monitor inventory management, stock movement, stock accuracy, and loss prevention.
- Coordinate with management regarding stock planning, product requirements, promotions, and business development.
- Ensure proper implementation of company policies, SOPs, and operational standards.
- Conduct regular store visits and performance reviews.
- Identify operational issues and take timely corrective actions.
- Analyse sales and operational reports and provide actionable insights to management.
- Coordinate with HR, Marketing, Accounts, Inventory, and other departments.
- Support new store launches, expansion, and business development initiatives.
- Ensure stores maintain a professional, premium, and consistent brand experience.
Pay: ₹40,000.00 - ₹55,000.00 per month
Work Location: In person
