Location : Andheri
Roles and Responsibility:
We are looking for a dedicated and professional Customer Relationship Manager (CRM) to join our team in Mumbai. The primary goal of this role is to manage client interactions, maintain our database of industry professionals, and ensure that every customer receives the premium service associated.
Client Relationship Management: Build and maintain strong, long-lasting relationships with architects,
interior designers, and contractors.
Database Oversight: Manage and update the company’s CRM system with precise data on leads,
inquiries, and follow-ups.
Lead Conversion: Respond to inbound inquiries promptly, providing product catalogs, pricing, and
technical details to convert leads into sales.
Communication: Act as the bridge between clients and the internal production/sales teams to ensure
smooth project execution.
Product Knowledge: Stay updated on the latest veneer trends and the Venzowood collection to provide
expert advice to clients.
Feedback & Satisfaction: Conduct post-sales surveys to ensure client satisfaction and handle any
grievances professionally.
Perks And Benefits.
Best In Industry.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
