Job Role : Customer Support Executive - Voice Process (Hindi + English)
Company: Digitide
Location: Hyderabad [Work From Office]
Work Type: Voice Process - Full Time
Salary: 15,000 - 20,000
Shift: Day Shift
About the Role:
We are looking for energetic and fluent communicators to join our Voice Process team. This is a great opportunity for Undergraduates and Freshers to start their career with us.
Eligibility Criteria:
- Qualification: Under Graduate
- Experience: Fresher - 0 to 1 Year (Experienced also welcome)
- Language Skills: Must be Proficient in both Hindi & English
- Age: 18 years and above
Skills Required:
- Good communication in Hindi and English
- Basic computer knowledge
- Good listening and problem-solving skills
- Willingness to work in Voice / Customer Support
- Positive attitude and ability to handle customer queries
Job Responsibilities:
- Handling inbound / outbound calls in Hindi & English
- Resolving customer queries and providing correct information
- Maintaining call quality and customer satisfaction
- Updating customer details in the system / CRM
- Achieving daily call targets and quality scores
Perks & Benefits:
- Fixed Salary
- Paid Training
- Growth Opportunities
- PF / ESI Benefits
Contact Person: Shaik kareem.
Contact Number: 9133534405.
Pay: From ₹16,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
