Job Description – HR & Operations Manager
Position: HR & Operations Manager
Department: Human Resources & Operations
Location: Shankar Puram, Bangalore
Reporting To: Director / Senior Management
Job Summary
The HR & Operations Manager will be responsible for managing both human resources and day-to-day operational activities of the organization. This role ensures efficient workforce management, smooth operational processes, and alignment with overall business goals. The position requires a balance of people management skills and operational expertise to drive organizational efficiency and growth.
Key Responsibilities Human Resources (HR) Functions
- Develop and implement HR strategies aligned with company objectives
- Manage recruitment, onboarding, and employee lifecycle processes
- Handle employee relations, grievances, and disciplinary actions
- Ensure compliance with labor laws and company policies
- Oversee attendance, payroll coordination, and HR documentation
- Plan and execute employee engagement and retention initiatives
- Identify training needs and implement development programs
- Maintain HR records and prepare HR reports for management
Operations Management
- Oversee daily business operations to ensure efficiency and productivity
- Develop and implement operational policies and procedures
- Monitor and improve performance metrics and operational KPIs
- Manage budgets, cost control, and resource allocation
- Coordinate with various departments for smooth workflow
- Ensure quality control and adherence to company standards
- Identify process improvements and implement best practices
- Manage vendors, suppliers, and client coordination
Qualifications & Experience
- Bachelor’s/Master’s degree in HR, Business Administration, Operations, or related field
- 2–5 years of combined experience in HR and operations management
- Strong understanding of labor laws and operational processes
Key Skills
- Leadership and team management
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Problem-solving and decision-making skills
- Analytical thinking and process improvement mindset
- Proficiency in MS Office, HR software, and ERP systems
Key Performance Indicators (KPIs)
- Employee retention and satisfaction levels
- Recruitment turnaround time
- Operational efficiency and cost control
- Process improvement implementation
- Compliance and audit performance
- Team productivity and performance metrics
Job Type: Full-time
Pay: ₹25,000.00 - ₹45,000.00 per month
Work Location: In person
