We are seeking a hands-on SmartCOMM Developer with strong experience designing, developing, and supporting enterprise correspondence solutions. The ideal candidate will have deep expertise in SmartCOMM architecture, data mapping, template development, and system integrations, with the ability to independently analyze requirements, troubleshoot issues, and deliver high-quality correspondence solutions in a fast-paced environment.
This role requires a self-sufficient developer who can quickly understand existing implementations, make enhancements with minimal supervision, and effectively communicate with business and technical stakeholders.
Required Experience
8+ years of hands-on core SmartCOMM development experience. All 8+ years should be SmartCOMM
Experience with SmartCOMM Hybrid Architecture
Strong knowledge of:
oSmartCOMM Advanced Template Designer
oSmartCOMM Data Modeler
oSmartCOMM Draft Editor
oSmartCOMM Web Editor
Experience developing:
oBatch correspondence
oOn-demand correspondence
oInteractive correspondence
Experience supporting production SmartCOMM environments
Experience working within insurance, financial services, or highly regulated industries
Technical Skills
SmartCOMM Development
Design and develop correspondence templates, forms, letters, notices, and customer communications
Create and maintain SmartCOMM Data Models using XSD structures
Configure and maintain:
oData Mapping
oUsage Rules
oDerivation Rules
oVariable Logic
oDynamic Shared Content
oEnclosures
oOutput Profiles
Develop multi-channel outputs including:
oPrint
oPDF
oEmail
oArchive
oHTML
Data & Integration
Strong XML knowledge
Strong XPath experience
Experience with XSD creation and maintenance
Data mapping and transformation expertise
SQL querying and data validation skills
Experience troubleshooting end-to-end document generation workflows
Ability to analyze payloads and identify mapping issues independently
Experience using Postman, SOAPUI, or similar integration testing tools
Architecture & Troubleshooting
Understanding of SmartCOMM integration architecture
Experience diagnosing:
oTemplate issues
oData mapping issues
oOutput generation failures
oIntegration defects
oProduction incidents
Root Cause Analysis (RCA) experience
Performance tuning and optimization experience
Preferred Skills
Guidewire SmartCOMM integration experience
Experience integrating SmartCOMM with Policy Administration Systems
Experience with REST and SOAP services
Insurance correspondence experience
Experience supporting large-scale correspondence platforms
Key Responsibilities
Design, develop, and maintain SmartCOMM correspondence solutions
Analyze business requirements and translate them into technical designs
Build and modify templates, forms, and correspondence packages
Create and maintain data models and mapping rules
Support testing activities including SIT, UAT, and production validation
Troubleshoot production issues and perform root cause analysis
Collaborate with business analysts, architects, and business users
Participate in deployment activities across DEV, QA, UAT, and Production environments
Estimate development effort and provide technical recommendations
Candidate Profile We Are Looking For
The successful candidate will:
Work independently with minimal supervision
Quickly understand existing SmartCOMM implementations
Deliver simple enhancements within hours, not days
Handle 1-3 development tasks per day efficiently
Be comfortable analyzing Jira tickets, XML payloads, and data maps without extensive guidance
Possess strong verbal and written communication skills
Be confident working directly with client stakeholders
Demonstrate ownership, accountability, and problem-solving skills
Nice-to-Have Insurance Experience
Policy issuance correspondence
Renewal notices
Cancellation and reinstatement letters
Billing communications
Claims correspondence
Regulatory and compliance documents
Pay: ₹80,000.00 - ₹100,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Experience:
- IT: 8 years (Preferred)
- Smartcomm: 4 years (Preferred)
Work Location: Remote
