Position: Customer Relationship Executive (CRE)
Location: Hyderabad
Experience: 2-3 years
Company Overview
FarmRobo Technologies Pvt Ltd, headquartered in Hyderabad, is revolutionizing traditional farming with innovative automated solutions. We empower farmers and agri-businesses with cutting-edge technology to boost productivity, efficiency, and sustainable growth.
Position Overview
As a CRE, you'll be the primary point of contact for farmers, dealers, and franchisees, ensuring exceptional post-sales experiences. Foster long-term relationships, resolve queries, and collaborate with internal teams to align our mission with customer needs.
Key Responsibilities
- Customer Engagement & Retention: Build rapport, resolve issues, conduct follow-ups, and drive loyalty through personalized support.
- Support & Communication: Educate on products/services, assist with installation/troubleshooting, and update customer databases.
- Feedback & Improvement: Gather insights, analyze trends, and recommend enhancements.
- Reporting & CRM: Track metrics, maintain records, and provide actionable reports.
Key Skills & Qualifications
- Languages: Fluent in Telugu, Hindi, and English (read & speak); additional languages a plus.
- Skills: Customer-centric mindset, problem-solving, Agri-machinery knowledge, CRM proficiency, strong communication & organization.
- Education: Graduate in Agriculture, Business, or related field (certifications advantageous).
- Experience: 2-3 years in customer-facing roles (Agri/rural sectors preferred).
Why Join Us?
Be part of a dynamic team transforming Indian agriculture with next-gen AgriTech!
Apply Now:
Send your resume to [email protected]
We encourage multilingual candidates from rural/agri backgrounds.
Transform agriculture with us!
Pay: ₹10,537.96 - ₹30,936.92 per month
Benefits:
- Food provided
- Provident Fund
Application Question(s):
- Years of Experience in Tele calling or customer facing roles
- Are you available to Join Immediately?
Location:
- Patancheru, Hyderabad, Telangana (Required)
Work Location: In person
