Job Description – Collection Executive
Position: Collection Executive
Location: Noida (Onsite)
Employment Type: Full-Time
Salary: ₹18,000 – ₹35,000 In-Hand (Based on Experience and Skills)
About the Role
We are looking for a dedicated and result-oriented Collection Executive to manage outstanding payments, follow up with customers, and ensure timely collections while maintaining positive customer relationships.
Key Responsibilities
- Contact customers via calls, emails, and messages regarding pending payments.
- Follow up on overdue accounts and ensure timely payment recovery.
- Maintain accurate records of customer interactions and payment commitments.
- Resolve customer queries related to outstanding dues and payment schedules.
- Negotiate payment plans and settlements as per company guidelines.
- Monitor and track collection targets and recovery performance.
- Update CRM and collection reports regularly.
- Coordinate with internal departments to resolve payment-related issues.
- Ensure compliance with company policies and collection procedures.
Required Skills
- Excellent communication and negotiation skills.
- Strong follow-up and persuasion abilities.
- Ability to handle customer objections professionally.
- Good analytical and problem-solving skills.
- Basic knowledge of MS Excel, CRM software, and reporting tools.
- Target-driven and result-oriented mindset.
Eligibility
- Minimum Qualification: 12th Pass / Graduate.
- Freshers with good communication skills may apply.
- Candidates with 6 months to 3 years of experience in collections, recovery, customer service, telecalling, BPO, or sales will be preferred.
Benefits
- Attractive Incentives and Performance Bonuses.
- Career Growth Opportunities.
- Professional Training and Skill Development.
- Supportive and Positive Work Environment.
Interested Candidates
Contact/WhatsApp: 9319724638
Email: [email protected]
Join our team and build a rewarding career in collections and customer relationship management!
Pay: ₹19,450.53 - ₹25,212.49 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
Work Location: In person
