We are looking for enthusiastic and customer-focused candidates for our International Chat Process.
Key Responsibilities:
- Handle customer queries via chat in a professional manner.
- Provide software-related support
- Ensure a high-quality customer service experience.
- Maintain productivity, accuracy, and compliance standards.
- Document customer interactions and resolutions accurately.
- Identify upselling opportunities
Experience: HSC + 12 months, Graduation + 6 months
Skills:
Chat support
Customer service
Upselling
International BPO experience
Written Communication
Problem Solving
Customer handling
Shift: US
Shift Duration: 9.5 - hour shift
Domain: Software Support
Process type: Inbound + Upselling
Monthly Performance Incentives: Up to 2,750 Rs.
Travel Allowance: 3,500 Rs. per month (1,750 Rs.each way)
Location: Airoli
Pay: ₹35,000.00 - ₹38,000.00 per month
Benefits:
- Commuter assistance
- Provident Fund
Work Location: In person
