About Us:
Zivah stays and Zeppy Stays manages premium villas, homestays, and hospitality properties across Goa. We are looking for a dynamic and customer-focused Villa Sales Executive to handle guest inquiries and maximize bookings across our property portfolio.
Key Responsibilities:
- Attend inquiries received via phone, WhatsApp, email, Airbnb, and other booking channels.
- Understand guest requirements, including dates, group size, budget, and preferences.
- Present suitable villa options and share property details, photos, videos, and quotations.
- Follow up with prospective guests and convert inquiries into confirmed bookings.
- If the requested property is unavailable, offer alternative villas from the company's inventory and partner properties.
- Maintain inquiry and booking records in Google Sheets or CRM.
- Coordinate with property managers regarding availability and guest requirements.
- Ensure timely collection of booking advances and payment confirmations.
- Build strong relationships with guests and encourage repeat bookings and referrals.
- Achieve monthly booking and revenue targets.
Requirements:
- Excellent communication skills in English, Hindi, and Marathi.
- Comfortable using WhatsApp, Google Sheets, email, and basic computer applications.
- Sales, hospitality, travel, or customer service experience preferred.
- Strong follow-up and negotiation skills.
- Ability to work independently and handle multiple inquiries simultaneously.
- Freshers with strong communication and sales aptitude may also apply.
What We Offer:
- Fixed salary plus performance-based incentives.
- Opportunity to grow in the hospitality and vacation rental industry.
- Hands-on exposure to villa sales, guest relations, and revenue management.
Pay: ₹15,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Parra, Goa (Parra): Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Preferred)
- Hindi (Preferred)
- Marathi (Preferred)
Location:
- Parra, Goa (Parra) (Preferred)
Willingness to travel:
Work Location: In person
