Job Title: Key Account Manager
Key Responsibilities:
- Manage and maintain strong relationships with key clients
- Act as the main point of contact for client communication
- Ensure smooth execution of transport operations as per client requirements
- Coordinate with operations, fleet, and billing teams for timely service
- Monitor service quality and resolve client issues promptly
- Track shipments, delivery timelines, and performance metrics
- Identify opportunities for business growth and upselling services
- Prepare reports, MIS, and client performance reviews
- Ensure timely billing and payment follow-ups with clients
Requirements:
- Bachelor’s degree in any field (preferred: Commerce/Management)
- 2–5 years of experience in key account management or client servicing
- Experience in transport/logistics industry preferred
- Good knowledge of MS Excel
- Strong communication and relationship management skills
- Problem-solving and coordination abilities
Preferred Skills:
- Client handling experience in logistics or transport companies
- Ability to handle multiple clients and priorities
- Strong follow-up and negotiation skills
Pay: ₹15,000.00 - ₹45,000.00 per month
Work Location: In person
