About Settlrs
Settlrs is a Bengaluru-based B2B rental startup that helps businesses and spaces get furniture, appliances, and equipment on flexible rental plans so they can scale without heavy capex. We work with startups, co-living spaces, offices, and retailers, combining efficient operations with a friendly and playful work environment where ideas and ownership are encouraged.
Role Summary
We are looking for an Operations Executive to manage day-to-day operations, ensure smooth order-to-delivery execution, and help us maintain a great experience for our clients across Bengaluru. You will coordinate between sales, warehouse, logistics, and customer success teams, making sure every order is processed accurately and on time.
Key Responsibilities
- Monitor and manage daily operations for orders, deliveries, installations, and pickups.
- Coordinate with warehouse and logistics teams for inventory availability, dispatch planning, and routing.
- Track each order status in our systems (from confirmation to completion) and proactively resolve delays or issues.
- Maintain accurate records of inventory movement, damage, returns, and asset health.
- Work closely with sales and key account managers to understand client requirements and ensure smooth execution.
- Communicate with vendors, delivery partners, and internal teams to ensure timely service.
- Implement and follow standard operating procedures (SOPs) to improve speed, accuracy, and customer satisfaction.
- Analyze basic operational data (TAT, delays, returns, damage, etc.) and share simple reports and suggestions for improvement.
- Support new city / new client project setups, including on-ground coordination and quality checks.
- Escalate recurring issues and suggest practical fixes to improve processes and reduce operational cost.
Candidate Requirements
- Bachelor’s degree in Business Administration, Operations, Supply Chain, or related field
- 0–2 years of experience in operations, logistics, inventory management, or related functions
- Strong verbal and written communication skills
- Good coordination and multitasking abilities
- Good working knowledge of Excel/Google Sheets and basic dashboards.
- Comfort with using apps/ERPs/CRMs to update and track data.
- Clear communication in English and Hindi; Kannada is a plus for local coordination.
- Problem-solving mindset, ownership attitude, and willingness to be on the field when needed.
Pay: ₹252,000.00 - ₹360,000.00 per year
Ability to commute/relocate:
- Bangalore City, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
Work Location: In person
