Operations Manager – Spa & Wellness
Company: Cherry Blossom Skin Spa Wellness
Location: Kammanahalli, Bangalore
Job Type: Full-time
About Us
Cherry Blossom Skin Spa Wellness is a premium wellness destination dedicated to providing exceptional spa experiences through professional service, hygiene, and customer care. We are looking for an experienced and results-driven Operations Manager to lead our daily operations and support business growth.
Job Responsibilities
- Oversee the day-to-day operations of the spa.
- Manage therapists, receptionists, housekeeping, and support staff.
- Ensure all SOPs, hygiene, and service quality standards are followed.
- Monitor daily sales, appointments, memberships, and branch performance.
- Conduct daily team briefings and motivate staff to achieve targets.
- Handle customer feedback and resolve complaints professionally.
- Ensure excellent customer service and a premium guest experience.
- Monitor staff grooming, punctuality, and discipline.
- Manage inventory, stock levels, and vendor coordination.
- Coordinate with the marketing team to support promotional campaigns.
- Prepare daily, weekly, and monthly operational reports.
- Recruit, train, and develop team members.
- Maintain compliance with company policies and safety standards.
Requirements
- Bachelor's degree in Business, Hospitality, Hotel Management, or a related field (preferred).
- 3–5 years of experience as an Operations Manager, Spa Manager, Salon Manager, Hotel Manager, or Hospitality Manager.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Good knowledge of Microsoft Excel and reporting.
- Ability to manage multiple responsibilities in a fast-paced environment.
- Target-oriented with strong problem-solving skills.
Preferred Industry Experience
- Spa & Wellness
- Salon
- Hospitality
- Hotels
- Healthcare
- Luxury Retail
Salary & Benefits
- Salary: ₹35,000 – ₹55,000 per month (based on experience)
- Attractive performance incentives
- Career growth opportunities
- Paid leave as per company policy
- Professional training and development
Schedule
- Full-time
- 6-day work week
- Weekend availability required
Key Skills
- Operations Management
- Team Leadership
- Customer Service
- Staff Training
- Sales & Target Management
- Inventory Control
- SOP Implementation
- Problem Solving
- Microsoft Excel
- Reporting & MIS
Why Join Cherry Blossom?
- Work with a growing premium spa and wellness brand.
- Opportunity to lead and develop a high-performing team.
- Performance-based incentives and career advancement.
- Positive, professional, and customer-focused work environment.
Apply now if you're passionate about operational excellence, team leadership, and delivering outstanding customer experiences.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Application Question(s):
- Are you stay in & around Kammanahalli
- Do you have 2 wheeler & license
Experience:
Location:
- Kammanahalli, Bengaluru, Karnataka (Required)
Work Location: In person
