Key Responsibilities
Operational Excellence: Oversee daily center administration, facility management, and compliance with company policies.
Team Leadership: Recruit, train, mentor, and manage center staff, including sales, customer service, and technical personnel.
Business Growth: Drive center revenue targets, manage local marketing initiatives, and implement sales conversion strategies.
P&L Management: Manage the center’s budget, monitor operational costs, and optimize profitability.
Customer Experience: Ensure high standards of customer service, resolve escalated grievances, and maximize client retention.
Reporting: Prepare and present weekly/monthly performance reports regarding revenue, expenses, and staff productivity to regional management.
Requirements & QualificationsEducation: Bachelor’s degree.
Experience: 1 to 3+ years of experience in center management, retail store operations, branch banking, or hospitality management.
Leadership Skills: Proven ability to lead, motivate, and manage a diverse team to achieve operational targets.
Communication: Strong verbal and written communication skills with a customer-centric mindset.Problem-Solving: Excellent decision-making abilities and a high level of problem-solving agility under pressure.Benefits & PerksCompetitive monthly fixed salary.
Pay: From ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
