Job Title: Telecaller
Location: Chandigarh
Employment Type: Full-Time
Job Summary
We are seeking a dynamic and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and promoting company products or services. The ideal candidate should possess excellent communication skills and a customer-centric approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products and services to customers and address their queries.
- Generate and qualify leads for the sales team.
- Follow up with customers regarding inquiries, appointments, or sales opportunities.
- Maintain accurate records of customer interactions in the CRM system.
- Achieve daily, weekly, and monthly calling targets.
- Handle customer complaints professionally and escalate issues when necessary.
- Build and maintain positive customer relationships.
Requirements
- Minimum qualification: 12th Pass / Graduate.
- 0–2 years of experience in telecalling, telesales, or customer service
- Excellent verbal communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Strong persuasion and negotiation skills.
- Ability to work in a target-driven environment.
Preferred Skills
- Customer service orientation.
- Active listening and problem-solving abilities.
- Time management and organizational skills.
- Knowledge of CRM software is an added advantage.
- Training Location: Chandigarh
- Job Location After Training: Chandigarh
- Training Duration: 10–15 Days (Unpaid)
- Agreement: 2-year employment agreement
- Contact-9779415240
Salary- 15 to 20 k
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
