- Taking/Handling inbound customer calls, E-mails.
- Listening to and understanding the customer's requirements.
- Provide product/service details and benefits to the customers.
- Providing end to end solutions to the customers.
- Timely and accurate capturing all the information given by the customers.
- Timely follow up with as per escalation matrix till closure.
- Escalating the calls to the TL/manager.
- Co-operate with other team members, SMEs, and team leaders.
Required skills:
- Graduates or minimum of 10 + 2 with 3 years of Diploma (total 15 years of education)
- Freshers can apply.
- Excellent communication skills required.
- Languages: English + Telugu
- Immediate joiners required.
- Should be residing in Bangalore
- Contact 7019815945
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,206.26 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Application Question(s):
- Are you residing in Bangalore? Preferably near Whitefield.
Education:
Shift availability:
Work Location: In person
