Receptionist – Hospital
Location: Syrus Hospital, Kushalnagar
Department: Front Office / Reception
Employment Type: Full-time
Experience: Minimum 2 years in a multispecialty hospital reception/front office
Job Overview
Syrus Hospital, Kushalnagar, is looking for an experienced and professional Hospital Receptionist to manage front-office activities and provide efficient support to patients and visitors.
The ideal candidate should have a minimum of 2 years of experience in a multispecialty hospital reception or front-office role, with good communication and patient-handling skills.
Key Responsibilities
- Manage the day-to-day activities of the hospital reception/front office.
- Welcome and assist patients, attendants, and visitors professionally.
- Handle patient registration, appointment scheduling, and related front-office processes.
- Provide accurate information regarding hospital services, departments, doctors, and facilities.
- Coordinate patient appointments and manage schedules efficiently.
- Handle incoming calls and direct them to the appropriate departments.
- Coordinate with OPD, billing, nursing, laboratory, pharmacy, and other departments.
- Assist patients with queries and guide them to the appropriate service areas.
- Maintain accurate patient and reception records.
- Support billing and other administrative processes as required.
- Ensure smooth patient flow and minimize unnecessary waiting time.
- Handle patient feedback and coordinate with the concerned department for resolution.
- Maintain professionalism, confidentiality, and a patient-friendly environment.
- Perform other front-office and administrative duties assigned by management.
Eligibility & Requirements
- Minimum 2 years of experience in a multispecialty hospital reception/front office.
- Graduate or equivalent qualification preferred.
- Good communication and interpersonal skills.
- Good knowledge of patient registration and hospital front-office procedures.
- Basic computer knowledge and familiarity with hospital software preferred.
- Ability to communicate effectively with patients, attendants, doctors, and hospital staff.
- Good coordination and problem-solving skills.
- Professional appearance and a service-oriented approach.
- Ability to work effectively in a hospital environment and manage multiple responsibilities.
Key Skills
- Hospital Front Office
- Patient Registration
- Appointment Management
- Patient Coordination
- Communication Skills
- Customer Service
- Computer Skills
- Hospital Software
- Billing Coordination
- Team Coordination
What We Offer
- Professional working environment.
- Opportunity to work in a growing multispecialty healthcare organization.
- Career development opportunities.
- Competitive salary based on experience and suitability.
Pay: ₹8,624.44 - ₹24,130.09 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
Work Location: In person
