Education Qualification : BA (English , Economics )
Role Overview
We are looking for a Customer Support Executive who will be responsible for handling customer queries, resolving issues, and ensuring a smooth post-purchase experience. The ideal candidate should have strong communication skills and a customer-first mindset.
Key Responsibilities
- Handle customer queries via calls, emails, and chat in a timely manner
- Resolve product, order, delivery, and payment-related issues
- Provide accurate information about products, policies, and services
- Escalate complex issues to relevant internal teams when required
- Maintain records of customer interactions and follow up when needed
- Ensure high customer satisfaction and positive experience
- Coordinate with logistics and operations teams for issue resolution
Pay: Up to ₹25,000.00 per month
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Languages you can speak fluently ?
Work Location: In person
