Job Title: Telecaller cum Office Assistant
Company: Shipsol 360
Location: Edapally, Kochi
Job Type: Full-Time
About Us
Shipsol 360 is a growing institute specializing in Logistics & Supply Chain Management training. We provide industry-focused education designed to prepare students for successful careers in the logistics, shipping, and supply chain sectors.
Job Overview
We are seeking a proactive and organized Telecaller cum Office Assistant to support our admissions and office operations. The primary focus of this role is converting student inquiries into admissions through effective follow-ups and communication, while also assisting the management with day-to-day administrative activities.
Key Responsibilities
- Contact prospective students and respond to admission inquiries.
- Follow up on assigned leads and convert inquiries into admissions.
- Explain course details, fee structure, and admission procedures.
- Maintain accurate records of leads, calls, follow-ups, and admissions.
- Coordinate with the management regarding admissions, student appointments, and daily operational activities.
- Assist with office administration, documentation, and record management.
- Support day-to-day office operations and ensure smooth coordination between departments.
- Achieve assigned admission and lead conversion targets.
Preferred Qualifications
- Minimum 1 year of experience in telecalling, admissions counselling, customer support, or a similar role.
- Excellent communication, interpersonal, and convincing skills.
- Strong follow-up skills with a target-oriented approach.
- Good organizational and coordination abilities.
- Basic knowledge of MS Office, Google Workspace, or CRM software.
- Ability to multitask, maintain records, and work efficiently in a professional office environment.
What We Offer
- Fixed monthly salary.
- Performance-based incentives.
- Mobile phone reimbursement.
- Supportive and professional work environment.
- Career growth and learning opportunities.
Work Location: Edapally, Kochi
Employment Type: Full-Time
Pay: From ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Education:
Language:
Location:
- Edapally, Kochi, Kerala (Required)
Willingness to travel:
Work Location: In person
